How to avail T-Mobile Customer Service

If you are a T-Mobile customer and you have some questions regarding your mobile set or connection then you should know how to avail the T-Mobile Customer Service. Whether you are facing some technical difficulties or need help in operating the phone, T-Mobile Customer Service is there for you. This article will guide towards how to use this service for your benefit. Moreover the customer service will also guide you on how to pay your bill online and on how to change your mobile plan. You can also go to the T-Mobile support website in case you want to have more information.

About T-Mobile Customer Service

T-Mobile is a company in Germany that provides wireless service to its customers. The company is head quartered in Bonns, Germany. Their other products include Cellular Telephones, tablets and wireless PDAs. This brand also provides mobile connection in several other countries like United States, Austria, Czech Republic, Poland, Macedonia, Croatia, Hungary and United Kingdom etc. they have about 44,000 employees currently working for them.

T-Mobile Customer Service is provided for their customers to help them with their questions. You can contact them by going to their official webpage and taking their contact information from there. Customers are also given and alternate of chatting with customer service online. Hence if you want to use their services to the utmost you should sign up and make a T-mobile customer’s account. Only then can you change your plans or pay your bills online.

How to use T-Mobile Customer Service

To use this service you need to be a T-Mobile customer. You must have a laptop or some other device that connects to the internet. Follow these steps to avail the customer service:

  1. Open your browser and go to this link  http://www.t-mobile.com/Contact.aspx. This link will help you get the contact information for reaching out to customer service. You can call 1-800-T-MOBILE.
  2. To use T-Mobile service go to the following link http://support.t-mobile.com. On the upper right corner of the screen there is a ‘Login in/Sign up’ option. Click on it. If you want to make an account, then click on the ‘register for my T-Mobile’ option first. Then create your account.
  3. To register you first need to enter your 10 digit phone code in the space provided. Request for a temporary password by clicking on ‘send me a password’ option.
  4. Then enter your temporary password and phone number and click on ‘log in’ option. Once you are registered and logged in change your password and personalize your account.
  5. You can now manage your T-Mobile Account online.
  6. If you want to do a live customer service chat then go to this link https://support.t-mobile.com/caseSubmitForm.html.
  7. Enter your basic information and choose the question that best relates to your problem. Talk to an online professional to solve your problem.

Further links

  1. Contact Us: http://www.t-mobile.com/Contact.aspx
  2. T-Mobile Support: http://support.t-mobile.com
  3. Live Chat: https://support.t-mobile.com/caseSubmitForm.html
  4. My T-Mobile: http://my.t-mobile.com

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